10 sentences for managers
1. Understand people's hearts and understand human nature
Managing is essentially a game with human nature, which has both weaknesses and strengths. We need to approach the relationship between human nature and management in a dialectical manner.
Only those who can understand human hearts and understand human nature can be considered as having entered the door of management. If doing something is neither beneficial nor rewarding, almost no one will value it.
The so-called insight into human nature is to bind the interests of employees and the interests of the team, so that employees can get what they want. In this way, when he strives for personal goals, it is also equivalent to working for the team, which is a truly win-win approach.
2. Leading by example wins a thousand words
I saw a news before that two managers agreed to send a message to employees at 3am and gather at a designated location to verify their execution ability.
The workplace version of 'Fenghuo Play the Lords' is appearing in various ways in companies, such as formalistic overtime, meetings, and bizarre team building requirements
Leadership is the influence and cohesion you have on others after leading by example. The highest personal leadership in this era is to lead by example and treat employees as flesh and blood.
If you don't do something, you can't ask employees to do it. As Mencius said, "Those who respect others will always respect them, and those who love others will always love them
3. Management is against human nature, and doing management should conform to people's hearts
People are naturally not fond of being managed, but within an organization, it is necessary to use management methods to inspire team strength and avoid risks. So, how can we resolve this contradiction?
Firstly, there should be an awareness that the purpose of management is to stimulate people's goodwill; Secondly, it is important to clarify what employees want to achieve through their work, whether it is promotion, salary increase, skill enhancement, or a sense of accomplishment? Finally, assist employees in setting and breaking down goals.
For example, if a sales supervisor needs to improve team performance this year, they will talk to each employee about their personal goals. When they learn that an employee wants to buy a car, they will think about how to achieve this goal
Assuming that buying a car costs 300000 yuan, based on the current commission system and performance, how much performance needs to be achieved this year? How much do we need to complete each month? How many phone calls do I need to make every day?
This is a management style that conforms to people's hearts.
4. Obtain results through the team and cultivate people through results
As a manager, your primary responsibility is to achieve results through the team and cultivate people through results. Personal success is not considered success, only when your team succeeds is true success, which is where the value of a manager lies.
To be an excellent manager, you must have great love in your heart, be willing to cultivate and achieve employees, share your successful experiences, and actively provide opportunities and guidance for team development.
Managers are actually reaching out to themselves as adults, which requires a broad mind and perspective. They need to be present when the team needs them, willing to step back when there is honor, and give the stage to employees.
5. Demanding on the process and letting go of the results
Both the outcome and the process are important. My previous boss once said, 'The result without a process is garbage, and the process without a result is farting.'. The words are rough but the reasoning is not rough.
Without a process, there is no result, because experience cannot be replicated and transferred. Who can guarantee success next time;
The process without results must be problematic. Just like peeling an onion, if you ask layer by layer, you will definitely discover the problems in the process.
Inexperienced managers are always pursuing results. Experienced managers always pursue the process, and when you demand the process, the result will come naturally.
If you follow the process well, even if something unexpected happens, there is no need to worry. There are many things we cannot control, we need to learn to accept them.
6. The heart should be merciful, and the knife should be fast
That is to say, after reaching a state of management, one's heart will become more and more compassionate, like a bodhisattva with great love and pure goodness. One of them is to no longer be entangled and confused, and to be extremely determined about what you want to do.
The second is to be quick with a knife, which means you dare to make decisions, and more specifically, you dare to hit people. A manager who has driven someone is considered a mature manager.
The painful and long process of opening people is more harmful to employees. For example, if you want an employee to leave, you will even praise and encourage him.
Employees don't even know whether they have been praised or criticized. After three or four times, you find that you still have to drive him off.
For employees, it's just a result. Instead of having these little problems, it's better to think about what is really responsible for him.
Therefore, if you want to do it clearly, you must make a quick decision and don't procrastinate.
7. Selection is more important than training
Many people have asked me, is selection important or training important?
My answer is that selection is a hundred times more important than training. Why? If the selection is wrong, training is useless and will only waste your time and energy.
In the past, I felt that there were no employees who could not be trained, only bosses who could not train people.
After I started my business, I found that there is no absolute thing. Some employees are especially difficult to bring and do not have oil and salt. It is a waste of effort to train them. If you can't recruit the right person, you can't train the right person.
Only when you choose the right person can you get twice the result with half the effort and increase the probability of success.
8. Be an incentive to be worthy of Lei Feng and sorry for the bad people.
Do management, to live up to Lei Feng, sorry bad people. How to understand?
In the operation of an enterprise, we must first make it clear that it is absolutely impossible to live up to everyone.
If you want to be worthy of everyone, then you have to eat a big pot of rice. The big pot of rice seems fair, but in fact it is the biggest unfairness, because good people suffer losses, and those who do more also suffer losses, and those who do poorly take advantage.
People do not suffer from scarcity and inequality. Unfairness will force excellent employees away. As a manager, don't think about being worthy of everyone, but should protect the strong.
True fairness is to reward outstanding people and protect the strong. Eliminating egalitarianism is also responsible to everyone. Only by rewarding fairness can performance development be promoted.
9. No resumption of trading, no growth, no resumption of trading, no results
In terms of management, the replate is a cure for all diseases. The purpose of the resumption is to summarize and refine the replicable experience so that the experience will not be lost in vain.
Why do you say that there is no growth without resumption of trading? Because resumption of trading is not just a matter of thinking, but you have to review, examine, refine and summarize from beginning to end, and think of improvement plans, have a tracking system, and realize the transfer of experience. This process is growth.
The resumption must have results, because the results are the most powerful proof of the value of the resumption. If you have made a lot of efforts and still can't get results or stage victories, then your resumption is meaningless.
Replay allows you to avoid repetitive mistakes and focus your time and energy in the right direction. It is the best way to improve your personal and team strength.
10. The manager's mind is full of grievances.
Everyone who is in the position of manager will certainly suffer a lot of grievances. Because you have a boss above, employees below, and many colleagues at the same level.
Sometimes the boss will question you and think that your work is not done well. Your subordinates may not understand your decision, and they think that you are robbing resources... In the face of multiple doubts, you are lonely and aggrieved, and you are unable to defend yourself.
You may as well regard it as an opportunity to cultivate yourself. You will suffer more and more grievances and your ability will become stronger and stronger.
Because people's abilities are improved in solving problems and conflicts, it is easy to defend themselves, but it is difficult to learn not to defend themselves.
It is normal to have grievances. If you can bear grievances that others cannot bear, you will reach a height that others cannot reach.
Information source: Enterprise management
